Refund Policy

U.S.A.  Customers Only

Cancellation/Refund Policy

Big Dog Sports Nutrition stands by the quality of our products.  If anything is found to be less than optimal, Big Dog Sports Nutrition will diligently look into the matter.

Big Dog Sports Nutrition may accept returns of merchandise which was purchased directly from if all of the following conditions are met:
You have received a pre-authorised return # from Big Dog Sports Nutrition.
You must provide your order number
Merchandise must be received within 15 days of your purchase, no returns will be accepted after this time period
Dietary supplements and other consumables must be at least 90% unused.

If you need to make a return, please contact us as soon as possible at You will be asked to provide your Purchase Order number as received when your order was placed on the Site. Once we determine that your merchandise is eligible for return (see Return Policy), you will be issued a Return Authorization Number and given instructions on how to complete the process.
All reimbursements will be made to the credit card used for the original purchase.

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